ClaimIt

How ClaimIt turns receipts into refund-ready claims.

Connect Gmail or upload a receipt. ClaimIt monitors policy windows and surfaces claim material when a drop qualifies.

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Three steps to claim-ready

From receipt to refund material in a straightforward workflow.

Step 1
Upload or connect Gmail
Add receipts manually by uploading PDF or image files, or connect your Gmail account for automatic order-confirmation ingestion.

What happens behind the scenes

ClaimIt extracts purchase details like item name, price, date, and retailer. If extraction confidence is low, you may be asked to confirm details before monitoring begins.

Step 2
Monitor
ClaimIt watches supported platforms during the relevant policy window, checking for price changes that may qualify for a refund.

What happens behind the scenes

The system evaluates policies including window length, own-price drop vs competitor drop, category exclusions, and platform-specific rules.

Step 3
Claim
When an eligible price drop is detected, ClaimIt prepares the right claim material for that platform—ready for your review.

What happens behind the scenes

Output types include email draft, chat script, in-store guide, or self-service walkthrough. Approval-gated mode is on by default—you stay in control.

A workflow, not a one-shot chatbot.

ClaimIt runs a multi-step workflow—detect purchases, watch prices, draft claims, and surface outcomes—instead of answering from a single prompt.

Ingest Agent

Extracts purchase details from Gmail, PDFs, or images.

Purchase detected
Monitor Agent

Checks current prices and policy windows.

Price drop found
Claim Agent

Drafts the correct claim material and validates required fields.

Draft ready
Assistant Agent

Explains decisions and helps refine drafts.

Refinement requested

Event flow

1Purchase detected
2Price drop found
3Draft ready
4You approve
5Outcome recorded

The output matches the platform.

ClaimIt generates the right type of claim material based on how each retailer handles requests.

Email draft
When used: When the retailer accepts claim requests via email.

What you see: A pre-filled email with order details, price drop evidence, and refund request.

Auto-send eligible

Can be sent via Gmail if authorized and approved, or if auto-send is enabled.

Chat script
When used: When the retailer uses live chat or messaging for support.

What you see: A conversation script with key points to copy and paste during the chat.

Manual action required

Must be copied by the user into the retailer's chat interface.

In-store guide
When used: When the retailer requires in-person visits for price adjustments.

What you see: A step-by-step guide with what to say and what documents to bring.

Manual action required

Requires the user to visit the store in person.

Self-service walkthrough
When used: When the retailer has an online self-service refund portal.

What you see: Instructions for navigating the retailer's portal with pre-filled values.

Manual action required

Requires the user to complete the platform flow themselves.

You stay in control.

ClaimIt prepares everything, but you decide what gets sent and when.

Approval-gated by default

Every claim draft requires your approval before any action is taken. You review the material before it goes anywhere.

Auto-send is opt-in

If you enable auto-send, eligible email claims can be sent automatically. This setting only applies to email-based claims.

Outcomes are user-reported

Most claim resolutions happen outside ClaimIt—via retailer response, store visit, or portal submission. You update the outcome status.

Update needed
Hilton claim submitted 6 days ago

This claim was sent via email. Please update the outcome when you hear back.

Privacy and control

Optional Gmail, purchase-focused signals, and approval before anything is sent.

Optional

Gmail connection is optional. You can always upload receipts manually.

Purchase-only

ClaimIt focuses on purchase-related signals only.

Approval-first

You approve claims by default before any action is taken.

Read security details

Try ClaimIt with one receipt.

You can start with upload first, then connect Gmail when you are ready.

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